Frequently Asked Questions
Everything you need to know about your Cycle City Outdoors gear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please ensure products are in their original condition to receive a full refund.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring your chest and waist and comparing them to our chart, as our performance fit may differ from casual wear.
Are your materials sustainably sourced?
Yes, Cycle City Outdoors is committed to the environment. 80% of our current collection is made from recycled polyester and organic cotton to minimize our ecological footprint.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my technical outdoor gear?
To preserve the technical properties of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.